I backed the Ecological deck, so can I get Animal and Ecological shipped to me together and save on shipping costs when they get calculated?
Yes, but you don’t have to. We are going with Backerkit to deal with shipping so we can customize each package to make sure we don’t charge you too much with shipping should you want to wait and have both Eco and Animal shipped together. We are expecting Ecological arriving months before Animal, so if you would prefer not to wait you can have them shipped in two packages. We hope this will mainly help international backers, as it should save some money.
Last updated: July 12, 2021 06:43
What are shipping costs likely to be?
We are working with Backerkit to try to get the best deal for backers when we get closer to shipping itself. And so that we don’t end up with added VAT or import costs closer to the time. Estimated shipping is likely to be:
Domestic (US) $13 - $20 per deck Canada $22 - 25$ per deck International $25 + per deck (These are ESTIMATES only)
Last updated: November 09, 2021 12:03
Does the Collectors’ edition have a border?
No. The Collectors’ edition is the same size as our previous decks and has no border, just a nameplate near the bottom with a card title and artist’s name.
Last updated: July 12, 2021 06:43
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.